1. Family hubs
  2. Cookies

Cookies

Contents

Preferences

Cookies are files saved on your phone, tablet or computer when you visit a website.

We use cookies to store information about how you use the website, such as the pages you visit.

Cookie settings

We use 4 types of cookie. You can choose which cookies you're happy for us to use.

Cookies that measure website use

We use CrazyEgg to measure how you use the website and while visiting so we can improve it based on user needs. We do not allow CrazyEgg to use or share the data about how you use this site.


Cookies that help with our communications and marketing

These cookies may be set by third party websites and do things like enable social feeds that are on our site.


Cookies that remember your settings

These cookies do things like remember your preferences and the choices you make, to personalise your experience of using the site. For example remembering that you closed an alert banner.


Strictly necessary cookies

These essential cookies do things like remember your progress through a form or that you have set your cookie preferences.

They always need to be on.


Cookies in detail

We sometimes save small pieces of text on your computer. We’ll call these cookies on this page, but they can also use other methods similar to cookies, such as local storage. Most websites do this.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given, so you don’t need to keep re-entering it
  • measuring how you use the website so we can make sure it meets your needs
  • helping us to respond to any feedback you send us, if you’ve asked us to
  • tracking the effectiveness of our online marketing, so that we can use public money more effectively.

We can’t personally identify you using the data we save in cookies. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small pieces of text as you wish.

To learn more about cookies and how to manage them, read this article by Sophos security. Or please read on to find out more about how and where we use cookies.

Cookies set by us

These cookies are strictly necessary in order to enable you to move around the website and use its features, such as accessing secure areas of the website. 

Consentin law, we don’t need your consent to use these cookies:

Name:

ASP.NET_SessionId and ASPSESSIONIDxxx (the xxx part is different for everyone)

Purpose:

These are temporary cookies needed by some of the tools on the website to recognise you from one page to the next.

Expires:

When you leave our site.

Name:

ARRAffinity

Purpose:

This is a temporary cookie set by our web host to make sure our website works consistently from one page to the next.

Expires:

When you leave our site.

Name:

RequestVerificationToken

Purpose:

This is a unique code generated when you submit a form, which helps us to ensure your data is secure.

Expires:

When you leave our site.

Name:

cookies_policy 

Purpose:

Saves your cookie consent settings.

Expires:

1 year

Name:

cookies_preferences_set

Purpose:

Lets us know that you've saved your cookie consent settings.

Expires:

1 year

Cookies set by third party services

We use services from some third parties on this website. These services can set first party cookies which they can only access when you use our website, or they can set third party cookies that they can access when you use their services elsewhere too. Each third party service has its own privacy policy which explains how they will use your information.

Consent: By using our website, czone.eastsussex.gov.uk, you agree that these types of cookies can be saved on your device.

Crazy Egg

What it's for:

We use Crazy Egg to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Crazy Egg stores information about how you move around particular pages and what you click on. It does not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

Your privacy:

See the Crazy Egg Privacy Policy and Crazy Egg Cookie Policy.

Google Maps

What it's for:

We use Google Maps to provide a familiar interface when showing you where our services are.

Your privacy:

See the Google Privacy Policy.

ArcGIS Maps

What it's for:

We use ArcGIS to provide Ordnance Survey maps where we need more accuracy than Google Maps can provide.

Your privacy:

See the ArcGIS Privacy page.

YouTube

What it's for:

We use YouTube in Privacy-Enhanced Mode to include our own videos in our web pages.

Your privacy:

See the Google Privacy Policy.

Customer Thermometer

What it's for:

We use Customer Thermometer to collect your views about how helpful pages on our website are. The service is not active until you click on a rating, but it may collect data after that.

Your privacy:

See the Customer Thermometer Privacy Policy.

ReCAPTCHA

What it's for:

We use ReCAPTCHA to prevent misuse of our forms by automated systems where that has been a problem.

Your privacy:

See the Google Privacy Policy.